customer
n this episode of the Duct Tape Marketing Podcast , I'm doing a solo show and discussing something I've been talking about lately called the Customer Success Tr…
In this episode of the Duct Tape Marketing Podcast , I interview Diana Kander. She is a keynote speaker on curiosity and innovation and a New York Times bestsel…
In today's business landscape, time and responsiveness are critical factors in customer experience and revenue generation. Customers increasingly value speed an…
In this episode of the Duct Tape Marketing Podcast, I interviewed Micah Solomon, an expert on customer service, hospitality, and the customer experience. He del…
In this episode of The Duct Tape Marketing Podcast , we explored the art of customer recovery with Jon Picoult, a renowned customer experience expert and author…
In this episode of the Duct Tape Marketing Podcast, I unravel the intricacies of service marketing and dive into a groundbreaking approach that transforms exper…
Rate, Review, & Follow on Apple Podcasts In this episode of the Duct Tape Marketing Podcast, I interviewed Mikael Dia, a digital marketing expert and founder of…
Rate, Review, & Follow on Apple Podcasts In this episode of the Duct Tape Marketing Podcast, I'm doing a solo show. I will talk about the marketing strategy pyr…
In this episode, I discuss my framework for creating a one-page marketing strategy called the Duct Tape Marketing Snapshot. The framework is divided into 3 core…
In this Duct Tape Marketing Podcast episode , I interviewed Micah Solomon, an expert on customer service, hospitality, and customer experience. He delves into t…
